The subscriber has: 14-day exchange and return right. The right of exchange and return applies to unused and marketable products in the original packaging.
The return of the order must be notified in advance using the return form below or by giving a clear notification, for example by e-mail to the address firstname.lastname@example.org.
According to the return, attach the following information to the package to speed up the processing of the return:
- Order number
- Order date
- Receipt date
- Phone number